This policy is issued by The Phoenix. who trade using the www.thephoenix.ie website.
Our Commitment To Protecting Your Information
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on our website. On some pages, you may be able to order products, make requests, and register to receive materials. The Phoenix collects the details provided by you when you make transactions you undertake online. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing our website forms. The types of personal information collected at these pages are:
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:
Phone Number (etc.)
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to deliver the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We will use your contact details to communicate with you and also unless you object, send you news and offers relating to The Phoenix. We may contact by email or SMS for these purposes. You can register with our website if you would like to receive updates on our new products and services.
Disclosures Of Your Information
We will never pass your personal data to anyone else. We may use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Access to the information which you have provided will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance.
Any personal information you provide may be used to verify your identity and assist us in preventing or detecting fraud. As part of these checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.
How You Can Access Or Correct Your Information
You can withdraw your consent to processing or access all your personal information that we collect online and maintain by writing to The Data Protection Officer, The Phoenix, 44 Lower Baggot Street, Dublin 2, Ireland. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows that there is an error in our records.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please email
The Phoenix: email@example.com